TrueSport is a series of programs & initiatives designed to give people, communities and organizations the means by which to leverage the many benefits of sport from a platform of shared values and principles. Through public consultation, Canadians have shared that they want their sport experience to be based on the values of fairness, excellence, inclusion and fun.
TrueSport is dedicated to the notion that good sport can make a great difference. All Climb Base5 programs seek to include TrueSport principIes in their curriculums & classes. It is our shared mission with TrueSport to deliver programs and initiatives that…
• Enable participants, parents, coaches and officials to articulate and act upon their deeply held belief in the virtues of good sport
• Enable participants, parents, coaches and officials to identify with others holding similar values
• Create a fair, safe and open atmosphere where good sport can grow stronger through inclusive competition at all levels.
Go For It: Rise to the challenge – always strive for excellence. Discover how good you can be.
Play Fair: Play honestly – obey both the letter and spirit of the rules. Winning is only meaningful when competition is fair.
Respect Others: Show respect for everyone involved in creating your sporting experience, both on and off the field of play. Win with dignity and lose with grace.
Keep It Fun: Find the joy of sport. Keep a positive attitude both on and off the field of play.
Stay Healthy: Place physical and mental health above all other considerations – avoid unsafe activities. Respect your body and keep in shape.
Include Everyone: Share sport with others. Ensure everyone has a place to play.
Give Back: Find ways to show your appreciation for the community that supports your sport and helps make it possible.
- More than 7 days prior to the program start date: A full refund will be issued.
- Less than 7 days and more than 48 hours prior to the program start date: No refunds will be issued. A credit for a future program may be issued at the discretion of management.
- Less than 48 hours prior to the program start date: No refunds will be issued. A credit of up to 50% of the program fee may be issued for future use, at management’s discretion.
- Less than 24 hours prior to the program start date, including no-shows: No refunds or credits will be issued under any circumstances.
** All promotional or discounted registrations are final sale and not eligible for refunds under any circumstances. A credit toward a future program may be considered, subject to the same conditions outlined above and at management’s discretion.
Illness or Injury
There are no refunds due to illness or injury.
A credit may be considered only in the case of a critical illness or injury, supported by a valid doctor’s note. No partial refunds will be provided.
Parents or guardians must drop off and pick up their child at the front desk to ensure their safety. Children are required to remain inside the climbing gym for the duration of their program, course, or camp.